Frequently Asked Questions

NUR JOURNEY brings community pilgrimage campaigns, participation records and payment review into one place. Review your chosen campaign’s details and rules before purchasing.

Read the campaign’s published governance documents and contact the organisers for evidence of any Sharia certification. This demonstration is not itself a certification.

Check the published recipient details before sending money. Keep your reference and receipt. The demo records submissions and staff decisions; it does not move or hold bank funds.

The current featured campaign price is 1,000 ETB per ticket. Campaigns can have different prices and discounts. Checkout shows your selected campaign’s final price before submission.

Yes. Select Family member or Gift and enter the recipient’s name for each ticket at checkout. Your account keeps the purchase record and identifies the beneficiaries.

Read the chosen campaign’s published terms and contact support. This demo does not automatically refund or transfer contributions. Do not assume a refund or rollover unless the campaign rules explicitly provide it.

Review the package inclusions on the campaign detail page. Purchasing a participation ticket is not a confirmed travel booking or a guarantee of selection.

The admin workspace can demonstrate selection from eligible approved tickets. Production selection must follow published campaign rules and agreed oversight; a demo result is not a travel award.